Voicemail Setup

How do I set up my voicemail?

When your Big Ocean account is created, your voicemail is automatically activated. To setup and modify your voicemail outgoing message and password, please follow these steps:

  1. From your Big Ocean connected phone or device, dial *98 or dial your Extension number.
  2. When prompted, enter your password, followed by the # key.
    • Note: The default password is 1234
  3. The system will now ask you to update your password. Please enter your personal password at this prompt followed by the # key. The system will then ask you to confirm this password.
  4. The system will now ask you to record your greeting message. Once recorded, press any key or stop talking to move to the next step.
  5. Once the initial message has been recorded, you will have the following options to edit the message.
    • Option 1Save the message
    • Option 2Listen to the message
    • Option 3Re-record the message
  6. That’s it! Your Voicemail is now setup. You can now access your mail box at any time after the initial setup by dialing your extension number or *98 and then entering your new password.